In-house Courses
General Information
Why Writing is Important
How You’ll Benefit
A List of Our Courses
Our Approach
How We Customize Our Courses
Course Materials
On-going Support
Everyone writes. From executive offices to the front lines, people in most industries spend a large part of every day writing and reading.
Given the speed and complexity of business today, we are all overwhelmed by the amount of information we need to read, write and act on. Few of us have the time or patience to decipher writing that lacks purpose, clarity or structure. We are all grateful to receive a well-written document that engages us and conveys its message clearly and quickly.
Improving organizational writing skills enhances productivity and effectiveness: skilled writers produce more effective documents in less time. Better emails, letters and proposals mean stronger client relationships and better internal reports mean more effective and efficient decision-making.
Our courses show you how to address the needs of your readers and teach you how to write letters, emails and reports that are clear, concise and persuasive.
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How You’ll Benefit
- You’ll have greater confidence that your written work is correct and your point is clear.
- Enhance your professional image and credibility by identifying and correcting any gaps in your grammar knowledge.
- Get approval for your ideas by presenting them persuasively.
- Better productivity–you will learn how to avoid writer’s block and create better quality documents in less time.
- Use time-saving templates to quickly structure the kinds of messages you write most often.
- Learn how to give feedback to your staff and colleagues in a constructive, objective and consistent way.
- Learn the techniques professional writers use to tackle even the most complex writing tasks.
- Strengthen relationships–internal and external–by taking care your reader’s needs and using an engaging style.
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A List of Our Courses
Effective Business Writing (2 days)–This is our most popular course. It’s ideal for anyone who writes letters, emails or short reports that are clear, concise and persuasive. It works well for a diverse group. It’s also easy to customize for a sales or customer service team. See a detailed list of topics.
Writing Basics (1 day)–A one-day version of Effective Business Writing. It provides writers with the essential of the writer’s toolbox. It pairs nicely with Grammar and Proofreading.
Redactions d’affaires efficaces (2 days)–Effective Business Writing in French–see the course outline in French.
Report and Proposal Writing (2 days)–This course is perfect for anyone who writes long, complex documents. Participants learn how to structure all kinds of reports: informative and analytical reports, and formal proposals.
Report Writing for Municipal Governments (1.5 days)–A customized version of Report Writing course. Participants work with their own report templates.
Email Writing for Results (.5 day)–This popular half-day course gives you practical strategies for writing email effectively. It’s perfect for anyone who corresponds electronically to internal or external clients.
Email Essentials (.5 day)–This new half-day course teaches more than just writing email. You also learn how to manage the volume of emails in your in-box and be a more courteous sender.
Grammar and Proofreading (1 day)–This lively course provides a review of the grammar and punctuation rules even good writers often break. You’ll practice repairing sentences and proofreading longer documents. It’s ideal for anyone who wants greater confidence with grammar.
Technical Writing and Documentation (2 days)–We’re always amazed by how much writing technical people produce. This will help you write better procedures, specifications and requirments, documentation, proposals and online reference material.
Self-study Effective Business Writing–Ideal if instructor-led training is inconvenient.
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Our Approach
Participants regularly comment on how interesting we make our courses. They’re surprised, but we aren’t. At Brunerbiz, we all find writing interesting and are passionate about helping our learners gain the skills they need to be more confident writers. Our facilitators are consistently evaluated as being enthusiastic, articulate, patient and knowledgeable.
Our course designs are interactive.We keep lectures to a minimum and make them interesting by telling relevant anecdotes, asking and inviting questions, and presenting interesting examples.
We use energizers, brain teasers and games to keep the energy high throughout the day. Participants have opportunities to work in small groups and pairs throughout the day. We find this encourages a healthy sharing of ideas and knowledge. We encourage participants to work on their own writing.
Adult learners are sensitive about their writing skills. We ensure everyone is comfortable and feels safe. Learners are never put on the spot and we never critique their writing samples in front of the group. We do like to keep the groups small enough to allow us to provide one-on-one coaching where possible.
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Each participant completes a pre-course survey and submits two writing samples. We review the writing samples and surveys to better understand your needs and tailor the content to best meet those needs. Sometimes we create case studies, exercises, before-and-after examples, or positive examples from the writing samples.
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We hear from our graduates that they find their course manuals a valuable reference after the course is done.
The manuals include all the lessons, exercises and answers. They also include templates, examples and editing checklists for participants to use after the course. Wherever possible, we include laminated tip sheets.
Participants tell us they like how our manuals are laid out. They find the consistent hierarchical structure makes information easy to retrieve. Everyone appreciates the quotations on each page, which are chosen to inspire and entertain.
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We offer all our graduates free review of their post-course writing. Also, we can provide a follow-up session.
Participants are also invited to subscribe to our online newsletter. These popular newsletters include practical writing tips, quizzes and mini-grammar lessons.
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