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	<title>Comments on: Keep Your Tone Positive</title>
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		<title>By: Use And Instead of But</title>
		<link>http://brunerbiz.com/email/keep-your-tone-positive/comment-page-1/#comment-114</link>
		<dc:creator>Use And Instead of But</dc:creator>
		<pubDate>Wed, 18 Nov 2009 23:25:22 +0000</pubDate>
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		<description>[...] Keep Your Tone Positive  [...]</description>
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	<item>
		<title>By: Christine Fischer Guy</title>
		<link>http://brunerbiz.com/email/keep-your-tone-positive/comment-page-1/#comment-109</link>
		<dc:creator>Christine Fischer Guy</dc:creator>
		<pubDate>Mon, 09 Nov 2009 01:24:32 +0000</pubDate>
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		<description>Hi Jody,

Funny you should blog about this: check out this customer message from a New Balance receipt I got today:

&lt;i&gt;Fortunately, on sale items and on merchandise returned more than two weeks form date of purchase, we can issue a store credit or offer an exchange.&lt;/i&gt;

Quite an improvement on what&#039;s usually said, no?</description>
		<content:encoded><![CDATA[<p>Hi Jody,</p>
<p>Funny you should blog about this: check out this customer message from a New Balance receipt I got today:</p>
<p><i>Fortunately, on sale items and on merchandise returned more than two weeks form date of purchase, we can issue a store credit or offer an exchange.</i></p>
<p>Quite an improvement on what&#8217;s usually said, no?</p>
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